top of page



our purpose

The purpose of the Hoʻāla Assistance Program (HAP) is to provide emergency financial assistance to Hawaiʻi residents facing hardship due to the COVID-19 pandemic. HAP is made possible through funding from the Hawaii Resilience Fund (Hawaiʻi Community Foundation and Pierre & Pam Omidyar) and the City and County of Honolulu as a part of the City & County of Honolulu's Household Hardship Relief Program. Assistance is awarded 1 per household and all payments are paid directly to the vendors.

what we fund

  • mortgage payment

  • rent payment

  • utility services

  • licensed child and elder services

  • extended medical coverage (COBRA)

  • internet service (up to $75 per month)

Funds will go directly to vendors whom you have an obligation with.

What county are you a resident of?

Anchor 1




for Honolulu County Residents

  • Honolulu County Resident

  • 18 years of age or older

  • Demonstrates a loss of income and/or increased financial need directly resulting from the COVID-19 pandemic

  • Household income is 100% AMI or lower

required documents

for Honolulu County Residents

Honolulu County 100% Area Median Income (AMI) Table

Household Size

1 person

2 people

3 people

4 people

5 people

6 people

7 people

8 people

9 people

10 people






Annual Household Income






  • Proof of Oahu Residency (one of the following):

    • Valid Hawaii State ID or Drivers License showing Oahu residency;

    • or another form of Photo ID and documentation showing applicant’s name and address (i.e. utility, bank, and/or medical statements, paystubs);

  • Income and Asset Limit Verification (Required for all income generating household members): 

    • 2 most recent paystubs;

    • and most recent detailed bank statement for all accounts (must show transactions);

    • and public benefits, pension and/or retirement statement(s) (if applicable)

    • and 2019 or 2018 tax returns for (self-employed individuals)

  • Proof of Hardship due to COVID-19 - one of the following:

    • Written notice from employer indicating loss of income due to COVID-19

    • Or other valid documentation showing hardship due to COVID-19

  • Document Reflecting Outstanding Payment (upload all applicable documents for your request):

    • Most recent Mortgage Statement

    • Most recent Rental Statement and/or Lease Agreement

    • Most recent Utility Statement (gas & electric, all other utility requests will depend on available funding) 

    • Most recent statement from Licensed Childcare Service or DHS provider

    • Most recent statement from Licensed Eldercare Service 

    • Most recent medical bill (i.e. COBRA payments)

funding requirements

for Honolulu County Residents

  • As of July 1, 2020 up to $2,000 per household for mortgage, rent, utilities, medical and child and eldercare paid directly to vendor

  • An additional $500 per household for licensed/certified childcare paid directly to vendor

  • Approved applicants may apply for additional monthly payments (up to 6 months) if household eligibility remains the same

Please read before continuing

To better support applicants - we have undergone some system

advancements.  New applicants can click on "apply now" to begin

their application process.

Returning applicants that applied prior prior to September 2, 2020 please contact your care advocates or email us at, all others click the "returning applicants link"

Anchor 2



Due to limited funding, we are no longer accepting new applications from these counties

We encourage any Native Hawaiian Applicants from Hawaiʻi, Maui, & Kauaʻi Counties to apply for our Kahiau program. Click on the button below for more information. 

If you have already started an application or completed the pre-screening form for this program, please await further instructions regarding the status of your application.

bottom of page